Key Performance Indicators
The Board uses Key Performance Indicators (KPIs) to judge progress towards strategic objectives. They are grouped within three categories: Colleagues, Customers and Shareholders. The group’s progress against these KPIs is shown below.
Defined as number of Lost time Accidents per 100,000 standard working hours.
Defined as number of Working Days Lost as a result of LTAs per 100,000 standard working hours.
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